Category Archives: Sales

How to Bring Up Business Opportunities in Casual Conversations

Thinking of what to say?

It’s one of the most awkward sensations in the world. You’re having a “personal” meeting and want to talk business, but you’re not sure how to get the conversation started. Or you’re having a business conversation and want to discuss a new opportunity. What is the right transition from “So, how are the kids” to “Have you heard about this great service?” Read on for tips on what to say and how to say it to make a smooth transition. Continue reading

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Posted in Business Development, Language, Sales | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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5 Simple Ways to Increase Sales with Great Customer Service

grocer_produce stand

There are many ways to increase sales and exert influence, but one of them may be easier than you think: provide great customer service. Here’s an experience that gives simple tips to build your brand and increase sales. Continue reading

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Posted in Customer Service, Influence, Sales | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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How to Rev Your “Referral Engine”

Engine Repair

This time of year, many businesses resolve to get more referrals. It’s no secret that referrals shorten sales cycles. A referral from a trusted source or getting the “inside scoop” about something can compel us to act in a way that a piece of marketing collateral never can. What you can do to receive more referrals? Continue reading

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Posted in Referrals, Sales | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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Improve Customer Service and Sales in One Simple Step

Calendar

For most businesses, positive relationships with customers are their bread and butter. But how do you ensure that your customers are happy and that you’re taking advantage of all your opportunities to increase sales? Do you have to spend time writing a newsletter or sending out “perks” to clients on a regular basis? No, you don’t. There’s an even simpler way… Continue reading

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Posted in Customer Service, Sales | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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Five Reasons You’re Not Touching Your Customers Enough

Man and Woman Shaking Hands

Yesterday, a leadership program that I participated in sent me an email to verify my contact information. But 44% of the information was incorrect and I only graduated from the program last month. How did they get it so wrong?

That experience inspired me to write this blog post with five reasons you should “touch” your customers (and your prospects) more and why you might not be doing it enough. Continue reading

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Posted in Customer Service, Marketing, Sales | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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What the Women’s World Cup Can Teach You (and Your Business) about Success

Getty Images

Sometimes, the difference between winning and losing comes down to one word: fundamentals. In the case of Japan’s upset World Cup victory over Team USA, those fundamentals were penalty kicks. In your business, the fundamentals may be marketing, communication skills or customer follow up. In your personal life, it may be developing your personal brand.

No matter who you are or what you do, you can learn from Japan’s win in the Women’s World Cup and use mastery of fundamentals to your advantage. Here’s how. Continue reading

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Posted in Blog Updates, Influence, Marketing, Sales | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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Sell Your Ideas: How to Go from Unknown to Essential

corn flakes girl

Have you ever wanted to sell a new idea to an unresponsive or uniformed audience? Here’s an “Influence in Action” Case Study that shows how to go from unknown to essential in four simple steps. Learn how a now “every day” product rose from obscurity. And, learn to use straightforward techniques to increase your influence so that your ideas, your brand and your organization can become “essential.” Continue reading

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Posted in Influence, Marketing, Sales | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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How the Elevator is Killing the “Elevator Pitch”

A word of caution for elevator pitches

Do you have an “elevator pitch” to promote your next big idea? According to the Wall Street Journal, new technology is making “elevator face time” non-existent. Don’t worry. Here’s how to share your ideas and intrigue your listener with a strong value proposition instead. Continue reading

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Posted in Influence, Language, Networking, Providing Value, Sales | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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How to Make an Offer They Can’t Refuse: Using Consistency to Influence Others

Make an Offer

Would it be helpful to you if you had an influence strategy that made people actually want to say yes to you? Would it be beneficial if complying with your request seemed like the natural thing to do? If so, you’ll want to learn how to use the influence principle of consistency. Continue reading

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Posted in Influence, Networking, Presentation Skills, Sales | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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In Persuasion, is it Really Better to Give than to Receive?

Gift

Is it really better to give than to receive? When you want to influence others, you may be able to have your cake and eat it too. That’s because according to the rule of reciprocity, when you give, you’re more likely to receive. If you want to increase your influence, using the rule of reciprocity can work greatly in your favor. Learn what the rule of reciprocity is and how to use it general, in business, in networking and in giving presentations. Continue reading

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Posted in Influence, Networking, Presentation Skills, Sales | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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