Category Archives: Language

What Garbriel García Márquez Taught Me About Communicating

Photo from Creative Commons.

“Many years later, as he faced the firing squad, Colonel Aureliano Buendía was to remember that distant afternoon when his father took him to discover ice.”

That’s how Gabriel Garcia Marquez opens his classic, 100 Years of Solitude. When I heard of his passing last month, those opening lines sprang to mind and I realized that his opening has lessons for all of us when we want to communicate with others. Here are three lessons from Marquez that you can use to better connect with and communicate with others. Continue reading

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Posted in Communications, Influence, Language, Presentation Skills | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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One Great Way to Start A Conversation

There are many great ways to start a conversation. Read on for one a technique to help you build better rapport, become more effective and save time with this one tip. Continue reading

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Posted in Language, Relationship Building | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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How to Be An “Insider” at Work

Businesswoman giving thumbs up

What would it mean for your career if you could be an “insider” in your organization? Would it mean more respect, more fun or more career fulfillment? A recent experience at the W Hotel taught me that we can all be insiders with a change of perspective. Continue reading

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Posted in Customer Service, Language | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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How to Bring Up Business Opportunities in Casual Conversations

Thinking of what to say?

It’s one of the most awkward sensations in the world. You’re having a “personal” meeting and want to talk business, but you’re not sure how to get the conversation started. Or you’re having a business conversation and want to discuss a new opportunity. What is the right transition from “So, how are the kids” to “Have you heard about this great service?” Read on for tips on what to say and how to say it to make a smooth transition. Continue reading

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Posted in Business Development, Language, Sales | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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Two Secrets to Building Better Business Relationships

Smiling team

Building relationships is essential to almost everything you do. But what is the best way to do it? Do you have to have perfect solutions, perfect marketing or perfect sales techniques? The simple answer is, ‘no.’ Read on for two easy ways to build better business relationships and feel more comfortable doing it. Continue reading

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Posted in Influence, Language, Relationship Building | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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The Secret to Creating a Great Customer Experience

Panera: Cooking up a Great Customer Experience

When was the last time you had a remarkable customer experience? How can you create one for your customers?

Read more for a simple secret to wow your clients and create an experience they’ll tell their friends about. Continue reading

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Posted in Customer Service, Language | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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Influence Strategies: Increase Your Influence by Improving Your Language

dictionary_communication

Your mother was right: It’s not what you say, but how you say it. You can easily (and dramatically) increase your ability to influence others by improving your language skills. You can turn common situations into opportunities to create positive emotions and influence others. All it takes is a subtle shift of your language. Read on for five ways to tweak your language and influence others. Continue reading

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Posted in Influence, Language, Presentation Skills | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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Practical Influence: Get Results with Voicemail and Email

Phone booth

You have an opportunity to influence and inspire every day…with email and voicemail. Really. If you don’t think they are powerful communication tools that can encourage others to act, you may be missing out.

Read more for six ways to make the most of your daily communications. Continue reading

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Copyright © 2017 Chakisse Newton | All Rights Reserved

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The Power of Words: Or, Learning from the Zombie Apocalypse

CDC Zombie Apocalypse Flyer

Words and language are among our most important tools to influence others and create change. Learn how to improve your results from a surprise social media success. Continue reading

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Posted in Influence, Language | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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How the Elevator is Killing the “Elevator Pitch”

A word of caution for elevator pitches

Do you have an “elevator pitch” to promote your next big idea? According to the Wall Street Journal, new technology is making “elevator face time” non-existent. Don’t worry. Here’s how to share your ideas and intrigue your listener with a strong value proposition instead. Continue reading

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Posted in Influence, Language, Networking, Providing Value, Sales | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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