Monthly Archives: March 2012

The Secret to Creating a Great Customer Experience

Panera: Cooking up a Great Customer Experience

When was the last time you had a remarkable customer experience? How can you create one for your customers?

Read more for a simple secret to wow your clients and create an experience they’ll tell their friends about. Continue reading

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Posted in Customer Service, Language | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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Networking No-No #1: Saying, “I’d Like to Pick Your Brain.”

Networking No-No: Picking Brains. Photo Credit: Creative Commons.

A woman approached me after my session on professional presence and said, “I’m starting a business. I’d like to have lunch with you and pick your brain.” Yuck. Don’t make this novice networking mistake.

Besides the gruesome image (zombie apocalypse anyone?), why on earth would I want to let someone I barely know pick my brain? There’s a better way to ask for help. Here’s how. Continue reading

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Posted in Influence, Networking, Referrals, Relationship Building | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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