Monthly Archives: December 2010

Increase Sales, Influence and Customer Satisfaction By Asking Good Questions

Not long ago, I was transferred to a customer service representative (CSR) in order to activate a credit card that have had for years, but almost never use. When she finished, she started a very effective sales process with one … Continue reading

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Posted in Blog Updates, Customer Service, Language, Marketing, Sales | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved Tagged , , , |

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Are you burying the benefits of working with you? Help your customers with strong language.

Shovel Photo

Every organization exists to help others (usually for profit, but it’s still help). But sometimes we make it hard for others to use our help because we don’t focus enough on value. Recently, while editing a Microsoft Publisher document, I … Continue reading

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Posted in Blog Updates, Language, Marketing, Providing Value, Sales | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved

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How to Steal Customers from Your Competitors

Your competitors can be a good source of business for you. If someone is using the services of a competitor, they’ve already been sold on the idea of using a product or service like yours. Now you need to sell … Continue reading

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Posted in Blog Updates, Marketing, Sales | | Subscribe to This Blog
Copyright © 2017 Chakisse Newton | All Rights Reserved Tagged , , |

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